Terms & Conditions
By making a booking or hiring equipment from Basement Hire ('the Company'), You are entering into a contract by which You agree unconditionally to abide by the Company terms and conditions as detailed below:
1a. Enquiries can be made by email, phone, text or social media.
1b. Bookings are not valid until confirmed by email response from email@example.com or firstname.lastname@example.org.
1c. You must be at least 18 years of age to use services provided by the Company and You solely will be unconditionally responsible for communication with the Company and all equipment during the hire.
1d. The Company reserves the right to ask for valid photographic identification prior to any confirmed bookings or hires.
1e. The Company reserves the right to refuse service or hire without reason given.
2a. Equipment is subject to: availability on the dates requested and approval from the Company.
2b. All equipment is property of the Company or a third party and shall remain the property of the respective owner. The Company reserves the right to claim back any equipment hired at any time. You must not sell, offer to sell, lend or hire the equipment to any other person(s) at any time unless with express written permission from the Company.
3a. Payment can be made by Cash, Cheque or BACS.
3b. It is your responsibility to cover the full cost of the hire in advance or within 7 days of the invoice date. A late fee of £25 will be charged per week until paid.
3c. The Company reserves the right to charge a non-refundable deposit prior to the hire. If a deposit is requested by The Company, it must be paid within 7 days of the quotation date. If a deposit is required, your hire will not be confirmed until paid. The deposit is NOT insurance for the hired equipment.
3d. Failure to pay on time may lead to additional fees.
3e. Refusal to pay may lead to prosecution.
4. Collection and Return
4a. Equipment can be collected from 12 noon on the day of hire and must be returned before 12 noon at the end of the hire. Times are negotiable so please contact us to arrange time of collection and return.
4b. Unreturned, lost or late returns will incur additional charges; replacement costs; any outstanding charges.
5a. 7 days' notice is required for cancellation or rescheduling without additional charge; this includes weekends and bank holidays.
5b. If a hire period is cancelled or rescheduled with less than 7 days' notice, the deposit will not be refunded and/or additional fees may incur.
5c. Allowances for cancellations due to extreme circumstances are made at the discretion of the Company.
6a. You are responsible for all equipment whilst in your care.
6b. Any loss or damage caused due to misuse, abuse or willful vandalism will be charged to You.
6c. Equipment is NOT insured by the Company once it has left our premises; therefore it is solely your responsibility to insure equipment against all risks whilst in your care.
6d. If the equipment is damaged or breaks, please report it to the Company immediately.
6e. The Company is not liable for equipment failure during the hire.
7. Engineers & Delivery
7a. Engineers can be available upon request for setup, operation and pack down of equipment at the invoiced hourly or daily rate. A breakdown of hours is available on request.
7b. Delivery to and/or from your venue is charged at the invoiced rate from our unit at BH21 1HB.
7c. The Company is entitled to charge accommodation fees for engineers at events taking place over 100 miles from our unit at BH21 1HB.
7d. Meals are required for engineers working over 8 hours per day at Your expense. Water should be available on demand.
8a. You are solely responsible for the safety of everyone working, volunteering or attending your event.
8b. The Company will always work to safety standards.
8c. If the Company feels that your venue/event does not meet safety standards we reserve the right to stop work until it is safe to continue. If we are unable to complete the event due to safety concerns You will still be charged for our services.
Updated: 25 Jan 2016